All services around your online survey
We offer full support for all phases of your survey.
In the forefield we can support you in the preparation of questions and the selection of question types. We program the questionnaire, adapt it graphically to your ideas and carry out pre-tests to increase the quality of the survey. If your data basis should be outdated, we will take over the internet research for you to update the data.
During the survey we support your survey participants (help desk, telephone and e-mail support). We will host your questionnaire and take care of all necessary tasks. You always have an insight into the response.
Subsequent to the survey, we will send you the data with documentation and reporting.
Contact us to address your needs!
We will be delighted
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In the forefield of the survey
Programming the questionnaire
A functional and pleasant questionnaire.
Programmed according to your drafts and adapted to your design. With all features for optimal functionality.
Ask the right question correctly.
We advise you on all methodical questions of your survey. This includes the questionnaire logic, the sequence and formulation of the questions, the construction of the indicators and their statistical analysability.
Updating your data
Updating the contact details of your survey participants.
We update your address and contact information before, during and after the survey. We also take over further data processing, especially editing, validation, research and categorization. A good basis for high response, meaningful and valid results.
The questionnaire is ready? — To the test!
We test the comprehensibility of the questions, the accuracy of the answer alternatives, the coherence of the questionnaire structure, the functionality of the instrument, the logic of the filtering and the functionality on different platforms.
At the time of the survey
Hosting & Administration
Conducting the survey.
Hosting with us or via your website. We take care of the technical and organisational matters to the extent you require.
Support for participants & Help Desk
Qualified contact persons for all enquiries.
Familiar with your research question, we know your questionnaire in detail and will personally assist your survey participants by telephone or e-mail. For example, in case of comprehension questions or technical problems or simply for feedback.
Following the survey
In numerous formats and safely.
We transmit the data to you in a format of your choice, such as CSV, Excel, SPSS, R or ODF/ODS. You also determine the route of transmission. We regularly use encrypted data carriers, encrypted files via e-mail, encrypted e-mails and messenger services.
Documentation & Reporting
First key figures for a quick overview.
Our reporting provides you with the first descriptive and univariate results as well as central key figures for your online survey, e. g. on the response, interrupted interviews, the time distribution of the survey participation. We will gladly orientate the reporting to your needs.
Questionnaire programming & survey management
Our online package: promptly online in top quality.
With our online package we offer you the service of creating the questionnaire according to your draft as well as carrying out the survey, i. e. administration and hosting.
Training & Workshops
On all facets of conducting surveys.
We offer tailor made trainings and scientific workshops at the customer's site. Depending on the requirements and the size of the group, we also conduct training courses in our facilities or those of well-known training institutes or conference centres.